When purchasing your vehicle, you will have access to one or more subscription packs. After your initial subscription period has concluded, renewals can be purchased to maintain your existing benefits.*
- E-PACE (2021 - Present)
- E-PACE (Pre 2020)
- F-PACE (2021 - Present)
- F-PACE (Pre 2020)
- F-TYPE
- I-PACE (2021 - Present)
- I-PACE (Pre 2020)
- XE (2021 - Present)
- XE (Pre 2020)
- XF (2021 - Present)
- XF (Pre 2020)
HOW DO I RENEW MY SUBSCRIPTIONS?
Please note, due to these products being factory-fitted, it is not possible to change your pack(s) once they are built into your vehicle.
For details of your existing subscription, please visit My Jaguar InControl website.
HOW DO I CANCEL MY SUBSCRIPTION?
If you are selling your vehicle, or simply want to terminate your InControl services, you can easily cancel your subscription from My Jaguar InControl website.
1. REMOVE A VEHICLE
From My Jaguar InControl website, click on “Vehicle Settings” on the vehicle dashboard page and on “Remove Vehicle”.
2. DELETE YOUR ACCOUNT
If you have multiple vehicles, select the vehicle you are removing. If you have no other vehicle linked and/or no longer wish to keep your account, click on “My Account” tab, select “Remove Account” and the “Remove Account” button.
HOW DO I VIEW MY SUBSCRIPTION STATUS?
For details of your existing subscription including end dates, please visit the My Jaguar InControl Website.
HOW DO I RENEW MY SUBSCRIPTION?
For PIVI Connected Navigation, you can simply renew by entering your VIN on the PIVI Pro Map page.
Please note that InControl Account is required to complete the renewal.
More information can be found here.
HOW DO I RENEW MY SUBSCRIPTION?
For PIVI Connected Navigation, you can simply renew by entering your VIN on the PIVI Pro Map page.
Please note that InControl Account is required to complete the renewal.
More information can be found here.
HOW DO I CANCEL MY SUBSCRIPTION?
If you are selling your vehicle, or simply want to terminate your InControl services, you can easily cancel your subscription from My Jaguar InControl website.
REMOVE A VEHICLE
From My Jaguar InControl website, click on “Vehicle Settings” on the vehicle dashboard page and on “Remove Vehicle”.
DELETE YOUR ACCOUNT
If you have multiple vehicles, select the vehicle you are removing. If you have no other vehicle linked and/or no longer wish to keep your account, click on “My Account” tab, select “Remove Account” and the “Remove Account” button.
*Pivi, Pivi Pro and InControl features, options, third-party services and their availability remain market dependent – check with your Jaguar Retailer for local market availability and full terms. Certain features require an appropriate SIM with a suitable data contract which will require further subscription after the initial term advised by your Retailer. Mobile network connectivity cannot be guaranteed in all locations. Information and images displayed in relation to the InControl technology, including screens or sequences, are subject to software updates, version control and other system/visual changes depending on options selected. Full terms and conditions can be found here.
Optional features and their availability may differ by vehicle specification (model and powertrain), or require the installation of other features in order to be fitted. Please contact your local Retailer for more details, or configure your vehicle online.
In car features should be used by drivers only when safe to do so. Drivers must ensure they are in full control of the vehicle at all times.
1InControl account required. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges.
2InControl account required. Secure Tracker and Secure Tracker Pro services need to be activated and the vehicle must be in an area with network coverage. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges.
3Connected Navigation will require further subscription after the initial term advised by your Jaguar Retailer.