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  • ANALYTICS

MAXIMISE THEFT PROTECTION

We’re dedicated to protecting you and your vehicle. Our engineers work with police and other agencies to identify new methods of attack and develop effective anti-theft measures and software. Help protect your vehicle with a complimentary new security software update.

UPDATING YOUR SECURITY

There are two options for booking your complimentary security software update. You will need your vehicle’s mileage and registration number to complete the booking. 

 

The update will take no more than an hour. Enjoy a coffee in the lounge or work from a private space while you wait.

Jaguar I-Pace stylish tail light

CHECK WITH YOUR RETAILER

If you’re not sure whether your vehicle is eligible*, you can check with your local Retailer. Click the button below, fill in the form and a member of our team will be in touch. We will confirm whether your vehicle requires an update, and book you in for your appointment.
Jaguar F-Pace profile shoot of woman driving

BOOK ONLINE

If you’ve already received a notification from our team that your vehicle is eligible* for the security software update, you can use our online tool to book your appointment at a time and location to suit you. 

CALL US

If you have any questions in the meantime, please speak to our Client Relationship Team. 

Phone: 0800 6556 465

Monday – Friday: 08:00 – 15:00 

MORE WAYS TO SECURE YOUR VEHICLE

Jaguar F-PACE

SET YOUR ALARM

Double-press the lock button on the vehicle door or the smart key when locking your vehicle. You will hear a beep to let you know the alarm has been armed.

A woman staring at Jaguar from outside

SECURE YOUR KEYS

Our smart keys include Ultra-Wide Band technology which helps prevent 'relay attacks'. Help to stay protected by storing keys out of sight at least three metres away from the vehicle.

Headlights view of Jaguar E-PACE

CHECK YOUR VEHICLE IS LOCKED

Key jammers can prevent vehicles from locking via the smart key. If your vehicle won’t lock using the smart key, lock your vehicle via the Remote app** or by using the emergency key.

EXPLORE SECURITY

*Please note, security updates are currently applicable to vehicles purchased after 2018 but not applicable to all. This will be determined by your retailer when they contact you after you book or fill in the check eligibility form. 

 

**InControl and Remote App features, options and their availability remain market dependent - check with your Retailer for local market availability and full terms. Certain features require an appropriate sim with a suitable data contract which will require further subscription after the initial term advised by your Retailer. Mobile connectivity cannot be guaranteed in all locations.