ROADSIDE AND ACCIDENT ASSISTANCE
ROADSIDE ASSISTANCE
You can rely on our roadside assistance, whatever the situation, wherever you happen to be in the UK and Continental Europe. All we ask is that your car is under warranty. The number to call is 0330 053 0412.
OUR FOUR-HOUR GUARANTEE
A Jaguar-trained technician can usually solve the problem at the roadside. If not, we’ll take your car to a Jaguar Authorised Retailer. If your car still can’t be repaired within the next four hours, we organise and pay for your onward travel. And if you’re more than 50 miles from home, we’ll pay for your hotel accommodation.*
OUR FOUR-HOUR GUARANTEE
A Jaguar-trained technician can usually solve the problem at the roadside. If not, we’ll take your car to a Jaguar Authorised Retailer. If your car still can’t be repaired within the next four hours, we organise and pay for your onward travel. And if you’re more than 50 miles from home, we’ll pay for your hotel accommodation.*
GETTING IN TOUCH
Our Operations Centre is staffed by experienced, multi-lingual staff. And it’s open 24 hours a day, 365 days a year. The number to call is 0330 053 0412.
When you call, we’ll ask you for:
- Your name
- Your location
- Your registration number or Vehicle Identification Number (VIN)
- A brief description of the incident
- A contact telephone number
*General conditions
Jaguar Roadside Assistance is available across Continental Europe: Andorra, Austria, Belgium, Croatia, the Czech Republic, Denmark (excluding the Faroe Islands), Estonia, Finland (excluding Aland), France, Germany, Gibraltar, Greece, Hungary, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Monaco, the Netherlands, Norway, Poland, the Republic of Ireland, San Marino, Slovakia, Slovenia, Spain (including the Balearic Islands and Canary Islands), Sweden, Switzerland and Turkey.
Financial limitations may apply in some cases - for details, please see your Warranty Benefits handbook.
Please note that all calls to Jaguar Roadside Assistance are recorded to help us check anything that’s unclear or incomplete. Recordings may also be used for training.
ACCIDENT ASSISTANCE
Accidents happen. So it’s good to know that you and your family are in the safest possible hands with Jaguar Accident Assistance. It’s a complimentary accident support service provided to Jaguar owners by Jaguar, to look after you every step of the way.
LEAVE IT TO US
We’re here for you, 24 hours a day, whoever you’re insured with. Just call Jaguar Accident Assistance by pushing your b-call button in your vehicle and we’ll take care of things. We’ll look after your insurance claim on your behalf, provide accident recovery and a free courtesy car while your Jaguar is being repaired – all at no cost to you.
LEAVE IT TO US
We’re here for you, 24 hours a day, whoever you’re insured with. Just call Jaguar Accident Assistance by pushing your b-call button in your vehicle and we’ll take care of things. We’ll look after your insurance claim on your behalf, provide accident recovery and a free courtesy car while your Jaguar is being repaired – all at no cost to you.
WE TAKE BETTER CARE OF YOUR JAGUAR
Your car will be repaired by Jaguar trained technicians at a Jaguar Authorised Bodyshop using only genuine Jaguar parts to restore it to manufacturer standards – something that insurers don’t always guarantee. We’ll get you back on the road knowing that your Jaguar is as safe as the day you bought it.
Find out more
The Jaguar Accident Assistance service is available in the UK. Accident recovery is provided for unroadworthy vehicles only. A courtesy car is provided subject to availability for accident repairs (excluding glass repairs/replacements) carried out by a Jaguar Authorised Bodyshop. Conditions and exclusions apply.
Jaguar Accident Assistance is administered by Proficient. Proficient is a trading name of Broker Direct Plc registered in England No 2958427. Registered office: Deakins Park, Deakins Mill Way, Egerton Bolton BL7 9RW. Authorised and regulated by the Financial Conduct Authority under reference 307607. To understand how we may process your information read our Privacy Notice.