FREQUENTLY ASKED QUESTIONS

Jaguar Reimagined

  • What is happening with the future of Jaguar?

    Our JLR Reimagine strategy was announced in 2021, confirming that Jaguar will be fully reimagined with an all-new electrified portfolio.

  • What’s happening to the current Jaguar range?

    From November 2024, new Jaguar sales will come to an end ahead of our new brand reveal later this year and product launch in 2026. We have now ceased allocation of our current generation of Jaguar vehicles, we do have a selection of models available to acquire on an Approved Pre-Owned basis through our UK retail network.

  • What does this mean for current Jaguar owners?

    We are fully committed to supporting Jaguar owners and the current product range.
    Jaguar Authorised Repairer network will continue to service Jaguar products, honour any warranty claims and provide software updates and the best client support. Scheduled maintenance and roadside assistance, plus Jaguar InControl® Remote & Protect™ will continue to be supported. We’re committed to looking after clients and their Jaguar 24/7, 365 days a year.

Servicing

  • Will I still be able to get my Jaguar serviced by a Jaguar Authorised Repairer?

    Yes. You may notice some changes while we refine our retail network to accommodate Jaguar’s transition, but our Authorised Repairer network will remain operational. To find your local Retailer please search here.

  • My local Jaguar retailer is no longer trading, where do I go for servicing?

    You will have received a letter from your Retailer advising you of your options for your continued care, please refer to this for your nearest Service Centre.
    Alternatively, you can identify your nearest Jaguar Service Centre using our online Retailer locator.

  • Can I use my local Range Rover / Defender / Discovery retailer for servicing?

    Yes. You can be assured that JLR Retailers will continue to service Jaguar products, honour any warranty claims and provide software updates and the best support. Find your local Retailer here.

Ownership

  • Will my Jaguar still get software updates?

    Yes. Updates will be sent to your vehicle as they become available – this will include latest anti-theft measures.

  • Will my warranty and/or service plan still be valid?

    Yes, there will be no disruption to your warranty, extended warranty and/or service plan. Your service plan can be used in any Retailer servicing Jaguar vehicles.

  • Can I still buy an extended warranty and/or renew my service plan?

    Yes. Jaguar is committed to supporting owners and providing an exceptional ownership experience. Extended warranties and service plans will be available to buy from your Retailer. Find your local Retailer here.

  • Will Parts still be available for my Jaguar?

    Yes. We will continue to cater for all service, repair and maintenance requirements. Speak to your Retailer for more information.

  • Can I still purchase accessories for my Jaguar?

    Yes. We will continue to provide a range of accessories for your Jaguar, such as loadspace liners or roof boxes. Find out more by speaking to your local Retailer here.

GET IN TOUCH

Please reach out via our social channels, live chat or over the phone.

FIND A RETAILER

Find your local Approved Service Centre or Retailer.

CUSTOMER SUPPORT

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